COMPUTER CONSULTANT
for
HOME & SMALL BUSINESS COMPUTER SYSTEMS & NETWORKS
Support
Okay, you bought that new software the Computer Store clerk said was "totally cool" and guaranteed to boost your productivity, ease your stress, raise your I.Q. by 40 points, and make you rich beyond your wildest dreams.Giddy with anticipation, you rush to your home or office to install this latest miracle of computer science. After an hour of "Press Any Key To Continue" messages, finally, your new software is installed!
You double click on the new little icon! You're ready to change your life! The title screen opens and your system freezes!
Not to worry! You saw a "Tech Support" phone number in the installation guide. You dial the number. It's busy! You try again, and again, and again! Finally, two hours later, the number rings! A monotone voice says, "Amazing Software Tech Support, please hold." CLICK! For the next 15 minutes you listen to Wayne Newton.
CLICK! "Amazing Software Tech Support. What's your registration number?" You find the number. After repeating it 16 times the Technician finally gets it correctly.
"What's your credit card number?" the technician asks. You reply, "What do you need that for?" The technician tells you that Tech Support is not free, it costs $100 an hour. But, you can get "free" tech support by 24 hour email.
You hang up. You compose an email to the address the technician gave you. In the email you completely describe the problem. You send the email.
Within minutes you have a response! "Delivery Failed. No such email address exists!"
After two more hours of dialing the Tech Support number you finally have the correct email address and you send the email.
And wait. . .
Your reply is there! You try all 35 of the things the email suggests.
None of them work! When you click the icon for your amazing new software the system still screeches to a halt!
You send another email. "Hey, Tech Support, none of that stuff worked!"
Two days later you get a response. Tech Support wants to know, "What other software are you running?"
You send a list of the software.
Tech Support sends a response in record time -- 18 hours! "Here's the problem -- You have Slightly Spectacular Accounting software installed. It's a known fact that their software is sloppy. Their software is interfering with ours! You'll have to contact their Tech Support."
Go back to the top and start over!
What's the solution?
Contact Glitch Busters!
We come to your location. We'll have your software up and running in just a short time. And, if there really is a compatibility problem, we can likely fix that, too.
Our rates are reasonable and if we can't fix it you don't pay!